| fetch campervan hire brisbane | senior campervan hire brisbane | family campervan hire brisbane | cheap campervan hire brisbane |
| fetch campervan hire brisbane | senior campervan hire brisbane | family campervan hire brisbane | cheap campervan hire brisbane |
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Real Value Campers AU informationReal Value Motohomes are operated by an Australian family-owned company that has been in business since 1985, and has grown to become one of the largest and leading recreational vehicle operators in Australia and New Zealand. Staff offer friendly and efficient service to every client, and have helped tens of thousands of people enjoy the wonders of travel in Australia.Campervans and motorhomes are manufactured in a purpose-built Brisbane factory in partnership with Winnebago and Swagman. The fleet is very modern with constant fleet servicing and updates. Real Value Campers AU Rental TermsImportant information about your rentalOn arrival you will be required to sign a rental agreement with the operators of Real Value Campers. Here is a summary of the terms and conditions: Definitions The following definitions apply for the Terms and Conditions for Real Value Campers. - The Supplier means the operator of Real Value Campers. - The Client is also referred to as the hirer (s) or renter (s). • Rates are in Australian dollars and include 10% Goods and Services Tax • Rates exclude one way fees, Location Surcharges, all Liability Reduction Options and Extras • These rates and terms may not apply to group bookings (any rental that consists of 3 or more vehicles travelling together) • Requests for group bookings should first be directed to reservations • Standard Real Value Terms and Conditions apply • Rates are subject to change without notice All Inclusive Rates Hitop & 2 Berth ST: Add AU$32.20 per day. The maximum amount payable per rental segment for an Inclusive Rate is AU$1,127– i.e. 35 days rental. 3, 4, 6 Berth & 4wd Camper: Add AU$43.70 per day. The maximum amount payable per rental segment for an Inclusive Rate is AU$2,185– i.e. 50 days rental. All Inclusive Package This fantastic package includes Excess Reduction Option 2 (VIP Cover) which reduces your excess to nil and bond to $250, Unlimited Kilometres, 10% GST, 3% Government Stamp Duty/Taxes/Admin Fee, Linen and Bedding Kits, Kitchen Kit, Extra Driver Fees, LP Gas Refill Fee, Welcome Pack, Pre-Hire Cleaning Fees, Vehicle Consultation Fee, 24hr Roadside Assistance, Camp Chairs and Table, Maps and Camp Ground Guides and Baby or Booster Seats (on request). The Inclusive Package does not include the One Way Fee or the Broome Surcharge. Rental Charges Rentals are charged per calendar day. Branches Branches are located in Adelaide, Alice Springs, Brisbane, Broome, Cairns, Darwin, Melbourne, Perth, Sydney, and Hobart. During the period of 1 December 2010 to 31 March 2011 the Alice Springs branch is closed on Sundays and the Broome and Darwin branches are closed on Saturdays and Sundays. All branches will be closed Christmas Day, New Years Day and Good Friday. Otherwise branches are open seven days a week, 8am to 4:30pm. Transfer Vehicles must collected and returned to branches (not airports). Transfers to and from the depot are not included in the rental price. It is the renter’s responsibility to get to and from the branch. Taxes Rates include 10% GST. A charge of 3% of the total cost will be levied to cover administration fees, state government taxes, vehicle registration recovery, duties and associated costs. Credit Cards Visa and MasterCard are accepted and will incur an additional 2% surcharge on any transaction. Exchange Rate / Currency Variations All credit card transactions are conducted in Australian dollars. Due to exchange rate fluctuations there could be some variance in the amount refunded compared to the amount initially charged. The Supplier does not accept any liability for variances up or down. Refunds by credit card can take up to 15 working days depending on the renter’s Financial Institution. Driver’s Licence and Minimum Age A current and full motor vehicle's licence is required. If the driver’s licence is not in the English language (e.g. German, French, Chinese, etc) then an international driver’s licence is also required. An accredited English translation will be accepted in lieu of an international driving permit (currently accept international driver’s licence only if licence is not in English). The driver’s licence must have been held for at least two years and be valid for the whole length of the rental. The original driver’s licence must be shown at time of pick-up when the driver is present. The minimum age to drive the vehicle is 21 years and the maximum age is 75 years. Rental Duration The minimum rental for all vehicles is seven days. A 10 day minimum rental period applies during the period of 15 December 2010to 5 January 2011. During the Bathurst and Phillip Island Races a 10 day minimum rental period applies from East Coast Branch locations. Minimum rental periods are subject to change during other peak periods. One Way Rentals One way rentals are available subject to the minimum rental periods in the table below. A one way rental fee of AU$250 applies.
Broome Rentals An additional charge of AU$750 applies to all rentals picking up or dropping off in Broome. This is in addition to the one way fee if applicable. Only the Cheapa Hitop and Cheapa 4wd Camper are available to be rented to and from the Broome branch. Kitchen Equipment Each vehicle is supplied with complimentary kitchen equipment (such as plates, bowls, knives, forks, spoons, bottle/can opener, mixing bowls, colander, saucepans, frying pans, cooking utensils, chopping board, kettle, teapot, toaster and tea towel). General Equipment Each vehicle is supplied with complimentary general equipment (such as pegs and clothes line, dustpan/brush, fire extinguisher, bucket/hose, broom, matches, ice cube tray, coat hangers and toilet chemicals). Welcome Pack Each vehicle is supplied with a complimentary Pack for the first night. The pack contains, matches, mini shampoo and conditioner, dishwashing liquid, sponge, soap, salt and pepper, coffee, tea and sugar sachets. Maps and Campground Guides Each vehicle is supplied with a complimentary Road Atlas and campground guides. Vehicle Consultation On pick up of the vehicle, staff will provide a complimentary vehicle consultation. This includes an explanation of all the interior and exterior features of the vehicle as well as driving tips. First Aid Kits A First Aid kit is supplied with every vehicle. If the seal is broken or the kit is not returned the kit becomes the property of the renter and a AU$50 fee is charged when the vehicle is returned. L.P. Gas Refill Service Fee The gas bottle(s) is supplied full. A service fee is payable on pick up of the vehicle: AU$25 – Cheapa Hitop/Cheapa 2 Berth ST/Cheapa 4wd Camper AU$35 – Cheapa 3, 4 and 6 Berth Motorhomes The gas bottle can be returned empty to the depot at the completion of the rental. The fee applies for each part of a multiple rental. Additional Products & Services • Linen and Bedding Kits - AU$35 per person per rental. Includes 1 x towel, pillow, pillowcase, sleeping bag, bed sheet. • Extra Driver Fee - AU$3 per day, per driver, per rental. • Camp Chairs - AU$15 each per rental • Camp Table - AU$20 per rental • GPS - $10 per day up to a maximum of $90 per hire • Heater/Fan - $15 per rental • Satellite Phone - $20 per day plus call charges • Baby Seats - Two baby seats (must be pre-booked) suitable for children from 6 months to 3 years of age can be fitted to the larger motorhomes. Cost is AU$20 per rental. Baby seats cannot be fitted in the Cheapa Hitop, Cheapa 2 Berth ST and Cheapa 4wd Camper. • Booster Seats - A booster seat (must be pre-booked) suitable for a child between 3 and 8 years of age can be supplied for larger motorhomes. Cost is AU$20 each per rental. Booster seats cannot be fitted in the Cheapa Hitop, Cheapa 2 Berth ST and Cheapa 4wd Camper. Policy on Child Restraints The safety of customers is of the utmost importance to the supplier. Therefore the supplier has developed a best practice approach to Child Restraints. The supplier aims for the best safety (not just recommended levels) for clients’ children. Clients can rent Child Restraints (must be pre-booked) from the supplier. It is the client’s responsibility to fit them to the vehicle (branch staff are legally unable to fit them or advise on how they should be fitted) and the supplier requires that clients follow the instructions below: Baby Capsules Baby Capsules are not allowed to be fitted to any Real Value vehicle (including cars). Baby Capsules are required for infants as follows: - 0 to 9 kg weight; or - 0 to 6 months of age (on average); or - up to 70 cm in length. Baby Seats Baby Seats are required for young children as follows: - 9 to 18 kg weight; or - 6 months to 4 years of age (on average); or - above 70cm in length. Booster Seats Booster Seats are required for young children as follows: - 14 to 26 kg weight; or - 4 to 7 years of age (on average). All Child Restraints are front facing and are to be fitted in the rear of allowed vehicles. The above details are The Supplier's minimum requirements. The above details are subject to the manufacturer’s guidelines for each individual device. While all reasonable care has been taken has been taken in preparing this document, The Supplier does not guarantee the accuracy or completeness of the document. Nor does the Supplier endorse or accept any responsibility for any views, advice, recommendations or opinions expressed in the document or referred websites. The content should only be used for your general information and use and not by way of specific recommendation or advice as every individual's circumstances are different. You should seek your own independent legal advice before taking any action based in whole or in part on the document or referred websites. The supplier shall not be liable for any claims, losses, injuries, penalties, damages, costs or expenses arising from the use of this document or referred websites.
Multiple Rentals Consecutive rentals can be combined to qualify for a long-term discount rate. Australian and New Zealand campervan rentals can be combined to obtain a long-term discount rate, providing travel is within a 3 month period. If drop off of a vehicle and pick up of a new vehicle occurs on the same day then a day each will be charged per respective vehicle. Multiple rentals are treated as separate rentals under the one way fee and minimum rental period conditions. To qualify for the discount, please ensure you request the discount in the comments field on the final booking screen. Travel Restrictions Two Wheel Drive Vehicles can only be driven on sealed/bitumen roads or well maintained access roads less than 500 metres long to recognised campgrounds. Four Wheel Drive Vehicles can also be driven on recognised unsealed tracks but may only travel to the following remote areas with the express written permission of The Supplier: Any Islands, Tasmania, Simpson Desert, Cape York (North of Daintree River), Oodnadatta Track, Birdsville Track, Tanami Track, Gibb River Road, Kalumburu Road, Warburton Road, Strzelecki Track, Cape Leveque, Bungle Bungles, the Plenty Highway Burke Development Road from Chillagoe to Normanton and Savannah Way from Normanton to Borroloola, Finke Road, Central Arnhem Road, Arnnhem Land in general and any other remote area. Vehicles are NOT permitted to travel on the Canning Stock Route, The Lost City in Litchfield Park, Gunbarrel Highway, the Old Telegraph Road section of the road to Cape York, Boggy Hole (Finke Gorge National Park), the Old South Road from Maryvale to Finkea and the last 2 kilometres of the Lennard River Gorge Road, at any time. Vehicles are NOT permitted to travel to Cape York between the months of December to May. At all other times permission is required. The Supplier reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road or weather conditions, and the distance to nominated destinations in relation to the length of the rental period. Change of Drop Off Destination If the renter wishes to change the drop off destination after the rental has commenced, they first must obtain authorisation from the The Supplier's Head Office. Subject to the change being approved, an additional charge of AU$700 will apply. Rental Extension If the customer wishes to extend the rental whilst on hire, they must first obtain authorisation from The Supplier's Reservations. This is subject to availability. The extra cost of an extended rental must be paid by credit card over the telephone or at a Branch immediately on confirmation of the rental extension. The additional days will be at the Gross Rate available at the time of the extension. Failure to obtain authorisation will result in the renter being charged double the daily gross rental rate. Repairs Although vehicles are late model, it may happen that small repairs are required. Repairs up to AU$100 may be affected without authorisation and will be reimbursed unless the damage is caused by the renter. For amounts over AU$100,The Supplier will need to be informed in advance. All vehicles are enrolled in the Australian Automobile Association and 24hr emergency roadside assistance is available. Infringements and Administration Fees The supplier reserves the right to charge the renter for any speeding, toll way or parking fines not reported on return of the vehicle. In addition to these costs, the supplier reserves the right to charge for associated administration costs for processing the fines (irrespective of excess). An administration fee of $75 will be applicable. Change Of Vehicle Should the vehicle booked be unavailable through unforeseen circumstances, The Supplier reserves the right to substitute an alternative vehicle without prior notification and at no extra cost. This shall not constitute a breach of contract and does not entitle the renter to a refund. Vehicle Category Vehicles cannot be requested by make or model, only by vehicle category. Voluntary Downgrade Should the renter decide to take a lesser vehicle than booked within 14 days of pick up then they will not be entitled to any refund. Limit of Liability In the event of no alternative vehicle being available to the renter The Supplier's liability is limited to a refund of the hire charge or in the case of mechanical failure (unless caused by the renter) the remainder of the hire period. Important The Supplier reserves the right to refuse any rental at The Supplier's discretion. Animals No animals are permitted in vehicles, excluding guide dogs. Smoking Smoking is not allowed in our vehicles. Cancellation Fees The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply: If cancelled any time from date of booking up to 28 days prior to pick up - AU$250 If cancelled 10 to 27 days prior to pick up - 20% of Rental cost (minimum AU$250) If cancelled less than 10 days prior to pick up - 50% of Rental cost If cancelled 3 days prior pick up or no show - 100% of Rental cost There is no refund for late pick up or early return of vehicle. Booking Amendments AU$35 fee will apply to amend a standard or flex booking. If a change to a flex booking is made then the booking will be calculated by using either the original flex rate or the flex rate that is valid at the time of the booking change, depending on whichever rate is higher. There are no exceptions to this rule. The following situations are classified as booking alterations: Change of date for vehicle pick-up or drop-off, Change of location (depot) for vehicle pick-up or drop-off, Change of vehicle category, Customer name change. If you decide to extend your rental duration (changing the drop-off date) by 2 days the same flex rate is used that applied on the day when you made your original booking. If you extend by 3 days or more, the booking change rule applies as outlined above. If an amendment is made to the rental dates within 17 days of collection, no refund will be made if the length of hire is shortened (that is; the rental will be charged at the number of days originally booked). A relocation fee may apply if the collection or return location is amended within 17 days of vehicle pick up or if notification occurs during the hire. The Supplier will not accept any cancellations of Standard Rate Bookings that are then re-booked using Flex Rates and vice versa. Travel Insurance It is strongly recommended that renters ensure they take out the highest level of Travel Insurance. PROTECTION PACKAGE Personal Injury The Vehicle has third party insurance cover. It is likely that any other vehicle involved in an accident also has third party insurance cover. Depending on the circumstances of the accident, the renter may be entitled to claim for their personal injury against the third party insurance of the party responsible for the accident. The extent of such third party insurance varies in different States and Territories and The Supplier strongly recommends that all passengers take out their own Personal Injury Travel Insurance. If the renter is responsible for the accident the Vehicle’s third party insurance should cover the renter for the liability except where the renter has committed a breach of the Vehicle’s third party insurance, e.g. drink driving. Property Damage The Vehicle is insured for damage to it or damage to the property of a third party. However the renter is responsible up to the amount of the applicable Liability for the cost of such damage to third party property, or to the rented Vehicle. The renter is also responsible for the cost of demurrage for the period the Vehicle is unavailable due to repairs. The Liability applies in respect of each claim, not per rental. In addition to the Liability an administration fee of $75 will be charged per claim. The Liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to The Supplier, not at the completion of the rental Period. The supplier reserves the right to charge the renter for any vehicle damage including Third Party property damage not reported on return of the vehicle. Hitop and 2 Berth ST
3, 4, 6 Berth and 4wd Camper
Bond For security purposes, only a credit card can be used to provide a Bond. With the Standard Liability and Liability Reduction Option 1 the bond will be debited to the credit card account immediately. An administration fee equal to the merchant surcharge applies. With Liability Reduction Option 2 the Bond is payable to the supplier by an open signed credit card imprint with an authorisation obtained (sufficient funds must be available) for $250. The credit card holder must be present and able to sign for the Bond upon vehicle collection. The credit card holder is jointly and severally liable for any damage to the rental vehicle. The Bond is fully refundable when the vehicle is returned to the correct location on time, is full of fuel and all other terms of the Rental Contract have been complied with. If there is damage to the vehicle on its return, the Bond will be used to cover the cost of such damage up to the amount of the relevant Liability. However, if the terms of the Rental Contract are breached and the Bond is insufficient to cover the damage then any extra cost will be charged.Full Responsibility At all times the renter is responsible for: • Damage caused where the terms of Rental Contract have been breached. • Damage caused by negligence. • Damage caused to the Vehicle in any way by part or total water submersion or salt water. • Damage caused due to a single vehicle roll over. • Damage caused to the Vehicle by the renter’s willful conduct. • Damage caused to the Vehicle when using the Vehicle in contravention of any legislation or regulation controlling vehicular traffic. • Damage or loss caused to any personal belongings. • Damage caused due to use of incorrect or contaminated fuel. • Damage to the awning, overhead or underbody of the Vehicle. Rates/Terms/Conditions Are subject to change without notice. Terms of booking on this website Information disclaimer The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time. Liability To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website. When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up. While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier. Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts. Booking information To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed. A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date. If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website. Information disclosure In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services. Amendments Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply: Car rental alterations (all charges stated in local currency): To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00 To add or remove extras to/from a confirmed booking: 10.00 Motorhome rental alterations (all charges stated in local currency): To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00 To add or remove extras to/from confirmed booking: 20.00 The alteration fee will not be charged if your alteration request is not possible. Vehicle Capacity and fitness to drive Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you. |
